LF
Lehlogonolo F

1 reviews | Active since Mar 2025

17 Mar 2025, 13:53

Tyme bank customer service is so poor

I have three days calling tyme bank to close my credit card account they have been giving me the run around every day I buy airtime just to hold for a consultant but nobody answered the call and the sad part is that there's no email address for the bank regret opening this account the service is so poor

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply17 Mar 2025, 14:16
Official
Hi Lehlogonolo, 
We sincerely apologise for the inconvenience caused.  We have escalated your query to the relevant team.
LF
Lehlogonolo F's update19 Mar 2025, 13:50
Reviewer Update
There relevant team has not been in contact I tried calling again still the same thing and now it's worse when I called *** it's choosing a number for assistance it's says "please try again later then the call is ended"