MS
Michelle S

1 reviews | Active since Oct 2013

24 Jan 2024, 19:26

Tyme Bank.... Account frozen

Went to the bank to withdraw money to get home only to find out my account on hold. I need to get to work tomorrow. Tyme Bank you just lost a customer. No notification nothing.

0
Replies (4)
MS
Michelle S's update25 Jan 2024, 10:52
Reviewer Update
Tymebank I need my salary as a Single Mom Trust when I say I am moving my salary from your account. My child is hungry and I can't buy food or electricity. I am so F#ken p! Ssed off.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jan 2024, 12:11
Official
Hi Michelle, thanks for getting in touch. We're truly sorry to hear that. This isn't the level of customer service we strive to provide. We have escalated this to our team to enhance your TymeBank experience. The TymeBank Team 
MS
Michelle S's update25 Jan 2024, 12:19
Reviewer Update
So while you do whatever my child must starve please lift this debit hold so I can feed my child
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Jan 2024, 14:56
Official
Your query has been escalated to our team to assist you as quickly as possible. The TymeBank Team