TL
Tshebeletso L

1 reviews | Active since Nov 2024

16 Oct 2025, 11:29

Tyme Bank ****

Last year around this time, I lodged a complaint with the bank regarding monies that were paying for Uber in JHB using my account, that time I am in Bloemfontein. The customer service told me they can't help me. Two days back, I received a suspicious call from these numbers ***. The guy asked me some weird questions regarding my account. He knew my account number and he masqueraded as someone from Tyme Bank. Once I mentioned I no longer deposits money into my account, he hung up. I went to one of the Tyme Bank consultants regarding the call. She did agree with me that that's a ****. But here is where it gets interesting. I told her about the previous times when someone paid for their rides using my account and the feedback I got from Tyme Bank. She told me that people always complain about monies vanishing from their accounts and Tyme Bank never pays those monies back. It's then that I remember that both my mom and aunt stopped using Tyme Bank because mmoney vanishes and when they asked, they also get the same response

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply16 Oct 2025, 12:02
Official
Hi Tshebeletso, 

Thank you for bringing this to our attention. We truly apologise for the inconvenience caused. We have contacted you regarding your complaint. Thank you for taking the time to understand.