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Paballo M

1 reviews | Active since Jul 2025

06 Jul 2025, 12:07

Tymbank worst experience

I filed a ***** case with tymbank over a month ago, they promised to give me feedback after 30 days, it's long overdue and all I get when I call are endless escalation with empty promises of calling me back and no refund. At first they said it only takes 7 days to investigate ***** and then when I called after 7 days they changed it to 30 days no they shifting the blame to visa saying they waiting on visa while I still need my money back. This ***** happened on the 20th of May 2025, we just entered July still nothing from tymbank!

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Jul 2025, 08:57
Official
Hi Paballo,
 
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.