Tymbank consultants buy lunch with our money and refuse to pay it back.

I had a transaction for Uber eats that went through on my account that was not authorised by me (mind due no OTP was sent to me yet it was done online).I called and they said I’ll get feedback after 5 days.When I didn’t get feedback I made noise on hello Peter and they called and extended to a month.

A month later after they said they are investigating my case and no one has communicated with me. I called and the consultants are not giving me any of the answers, I’m being transferred to various departments and have my call being ended.i did not loose my phone neither was my card lost so how that transaction took place I do not know.

I’m unemployed and that money was for my kids you guys are basically giving me the middle finger because you not in my shoes. I honestly hate this bank and just want my money back.