****ty service

Words are not even enough for what I want to say I am ****ed with this **** of a bank firstly I had a whole card lost this year early I did not know that the stupid thing can tap they tapped a whole R1000 I disputed the issue they told me a whole lot of ******* now I have a new whole card business account at that the card is currently with me I decide let me use the card only to find that money is missing mind you I never use the card i go online to find transactions raging from R400, R,3500 ,R2070 all done online now what is shocking is there is no OTP that came through so how was this all done ohk fast forward i call the so ***** line which is useless by the way mind you the call centre is not even zero rated it costs to call them i waited and waited only to be told that i must call the call centre for them to check and advise which I find strange as this is regarded as ***** if i had an option i would honestly rate this bank a ****ty ZERO because why even now after a whole lot of years being active it doesnt have offices and we dont have an option to whether i want to tap or not this bank opens us for ***** i would urge anyone who banks with this bank to run and never look back