Transaction reversal

I had a query and was so upset that I told the agent I will bewitch them😂😂😂, An agent by the name of Matshediso Mokoena just saved Tyme Bank's reputation, she assured me my query will be resolved by end of business today and WOW...Thank you , I got my money back after I fought with so many agents regarding my money , Please give Matshediso Mokoena a leadership position, she is a leader and a 5 star for how well she handled herself during the call, I ended up laughing 😂😂😂.