BN
Busisiwe N
1 reviews | Active since Aug 2023
01 Jul 2025, 20:19
Transaction not reflecting
I sent money from TymeBank to TymeBank on the 27th on June 2025 and they still have not received the money. R3750 is a huge amount that I can't just loose. I called the call centre and they did a case but have not been attended to.
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Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
02 Jul 2025, 08:34Hi Busisiwe,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
GoTyme Bank | Formerly TymeBank's reply02 Jul 2025, 08:34
Official
Hi Busisiwe,
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
We want to extend our sincerest apologies for the delay in responding to your recent inquiry. We understand the importance of timely communication and regret any inconvenience this may have caused. A Social Media Resolution Specialist will be in contact with you shortly to assist. Thanks for bearing with us and giving us a chance to turn this around for you.
BN
Busisiwe N's updateReviewer Update
02 Jul 2025, 17:38I still have not received a call since my complaint was reviewed. Let alone the money reflecting on the other account.
BN
Busisiwe N's update02 Jul 2025, 17:38
Reviewer Update
I still have not received a call since my complaint was reviewed. Let alone the money reflecting on the other account.