JM
Josaya M

1 reviews | Active since Sept 2022

22 Sept 2025, 11:32

Transaction gone wrong

Account number *** tapped my card to buy products at Ladysmith on 18th September 2025 and their machine declined my transaction twice while I tapped but money gone and only 3rd time through pin did it went through. Business contact me is *** or ***. I tried calling and emailed the bank but till now no response money still missing.

0
Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply22 Sept 2025, 12:10
Official
Hi Josaya,
We apologize for the inconvenience caused! We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out. 

JM
Josaya M's update22 Sept 2025, 12:26
Reviewer Update
Thank you, will be highly appreciated.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply22 Sept 2025, 12:42
Official
You're welcome.