To begin with I am not impressed with Tymebank, a year + and I still can’t replace my debit card after it expired, shocking service, but I spoke to an amazing lady today who was the first person to actually phone me from Tymebank and ask me questions to

To begin with I am not impressed with Tymebank, a year + and I still can’t replace my debit card after it expired, shocking service, but I spoke to an amazing lady today who was the first person to actually phone me from Tymebank and ask me questions to understand what my problem and frustrations are, excellent service from her, she is the only reason I haven’t closed my account. She was knowledgeable, caring, helpful and I am grateful for her assistance and escalation of my problem. She is a real asset to Tymebank.