RJ
Robert J

1 reviews | Active since Jun 2020

01 Aug 2024, 10:38

TIME BANK BAD BAD BAD BAD SERVERVES

OOo my my, were do i start. I have a Time bank CRD that i like to finely close and stop the DO.

Butt to get to the bank is an nightmare, no it is worse it is a BIG PROBLIM.

For 2 weeks i phone *** ... and then a you go 1's and 2's and 3s and you wait for 1 hour, then the system tells you pls rate the call agent, *** i did not even speak to a human.

Then is try ***, second nightmare, i decide i will hold and guess what 4 hours an 17 min i gave up.

I monitor my account it is paid up if there is a small amount due i pay it, , ooo NO then they load more fees to the account and it go's on and on and i can not get hold of Time Bank to stop all the billing and close the account., i even went to 2 of there instore agent, they trey and they just say sorry we can not get hold of them. *** can someone phone me the rite persons that can finally the account and get to glossed it that to match to ask.

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply01 Aug 2024, 14:55
Official
Hi Robert, thanks for getting in touch. We're truly sorry to hear that. We've escalated this to our team to get in touch with your as soon as possible. The TymeBank Team
RJ
Robert J's update07 Aug 2024, 07:42
Reviewer Update
PLS, how long is getting in touch with you. Just sent me a email with settlement and i will pay it. then close the account.