They will do everything to not refund your money in cases of *****

So basically my account got hacked and all my money was taken in forms of multiple transactions. I didn’t receive any sms’s of the transactions just an email the next day saying that my account was entered via the internet. I was told to open a police case and get an affidavit which I did. They told me that they will keep me informed with what’s happening. They did not do so!! I had to keep following up with them to check what’s happening and every time it’s “open and case and get an affidavit” which I did and sent it to them weeks ago. only for them to tell that the account my money was transferred too has no money so they can't send it back. As my bank they can't refund as it's basically my fault that I got hacked. I compromised my account. WHY MAKE ME GO OPEN A CASE IF THEY WILL NOT DO ANYTHING ABOUT IT!! I was told that people that use tymebank never get refunded when there's theft and I'm just wasting my time opening a case with them.They will ask for documents and make sure they do not refund. Can you imagine??!! first pay check I've gotten in months and GONE!! and they are not doing jack!! But basically saying it's my fault, What's crazy is when I told the lady I did not receive sms's of the transactions she said "It's your network call you network to find out what's happening" like my network stole my money!! what will my network do??!! This has been frustrating!! Another thing that’s funny is that I opened a case with them the day after the money was taken and she asked me why I did only open it the next day like I waited on purpose!! That’s because I received and email the next day on what’s happening!!! I don’t know if I’m the slow one here. I know I will receive and automative messages on some “Apologies…. We will get back to you”