1 reviews | Active since Jan 2012
THEY JUST BLOCK ACCOUNTS AND CHANGE LIMITS THIS IS NOT YOUR ACCOUNT NO DEMOCRACY AT TYMEBANK
I am writing this out of sheer frustration as my account has been completely frozen because of an automated mistake.I used GoTyme's official USSD platform (120543#) to buy a voucher. Immediately after completing this entirely legitimate transaction, your security system automatically flagged my profile as suspicious. As a result, my digital access, USSD profile, and physical card limits have all been completely blocked or heavily restricted.I have absolutely no time to go stand in line at a physical Pick n Pay or Boxer kiosk to resolve a security mistake made by your system. I need a senior consultant from the *****/security department to review my profile immediately, lift the restrictions, and restore my card limits.I explicitly confirm that I authorized this USSD voucher transaction myself. My account is secure and has not been compromised. Please contact me directly via my registered email or phone number to verify my identity and unlock my profile today. This is completely unacceptable as I am currently locked out of my own funds.
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind regards,
GoTyme Bank | Formerly TymeBank
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
Kind regards,
GoTyme Bank | Formerly TymeBank
