The WORST of the WORST.

If I could give -10 I would!! I have been married for two years and when I opened the account in Feb it was opened on my ****en surname which i left. Now I need to send my bank statement to SARS as they require my statement to reflect my married surname. I sent my documents to the accounts at Tyme bank last week Monday (22/07/2019)before 1'o clock for my surname to be changed. It was changed on Thurs with a promise from the Team leader Karabo that she had personally gone to them to make sure it is sent. I keep hearing they have a turnaround time of 24 hours! BULL!!!!!!!!!!!!!!!!! A week later I am still waiting for my statement after being told by 1 consultant I must wait till August and another that yes it will be sent. Today, I try to log in and guess what??? My profile has been disabled! A consultant calls me to advise that my profile was disabled because there was multiple payments made from my account!!!! Did they check my flipping payment history!!!!!!!!!! I am done with TymeBank. Patrice Motsepe has better train his staff and get the options in order that any other bank has to offer before providing a **** service to the people.

I will be moving my account to a bank that can actually assist and provide decent service to their clients.

TymeBank is a waste of time!!!!!!!!!!!!!!