GG
Gontse G
1 reviews | Active since Oct 2025
20 Oct 2025, 10:53
The service was excellent regarding my bank statement to be uploaded with proof of resident, assisted by Lerato Legodi
The service was excellent regarding my bank statement to be uploaded with proof of resident, assisted by Lerato Legodi. I am only disappointed by the fact that they state it's 24h help line, I requested for assistant, Friday morning, but only to be assisted on Monday morning. Despite that the service was excellent.
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GoTyme Bank | Formerly TymeBank's replyOfficial
20 Oct 2025, 11:14Hi Gontse,
Thank you for taking the time to share your feedback. We’re pleased to hear that Lerato provided you with excellent service and assisted you effectively with your bank statement and proof of residence.
We sincerely apologize for the delay in responding to your initial request. While we aim to provide assistance as quickly as possible, there are times when high volumes may cause a delay in response. Your feedback is valuable, and we’ll use it to improve our turnaround times.
Thank you for taking the time to share your feedback. We’re pleased to hear that Lerato provided you with excellent service and assisted you effectively with your bank statement and proof of residence.
We sincerely apologize for the delay in responding to your initial request. While we aim to provide assistance as quickly as possible, there are times when high volumes may cause a delay in response. Your feedback is valuable, and we’ll use it to improve our turnaround times.
GoTyme Bank | Formerly TymeBank's reply20 Oct 2025, 11:14
Official
Hi Gontse,
Thank you for taking the time to share your feedback. We’re pleased to hear that Lerato provided you with excellent service and assisted you effectively with your bank statement and proof of residence.
We sincerely apologize for the delay in responding to your initial request. While we aim to provide assistance as quickly as possible, there are times when high volumes may cause a delay in response. Your feedback is valuable, and we’ll use it to improve our turnaround times.
Thank you for taking the time to share your feedback. We’re pleased to hear that Lerato provided you with excellent service and assisted you effectively with your bank statement and proof of residence.
We sincerely apologize for the delay in responding to your initial request. While we aim to provide assistance as quickly as possible, there are times when high volumes may cause a delay in response. Your feedback is valuable, and we’ll use it to improve our turnaround times.