Aa
Ann ann.saptoe

1 reviews | Active since Aug 2025

06 Aug 2025, 10:00

The service agent Simphiwe who called me today for call records below was very professional and as I speak they already acknowledged my emailed responses

The service agent Simphiwe who called me today for call records below was very professional and as I speak they already acknowledged my emailed responses. I was very frustrated but because she LISTENED quick resolution was agreed. TymeBank: We have received your email response for case G-260964. We will reach out if we need further details. Help: *** TymeBank: Your Product Information request has been Resolved-Information Provided. Case ID PI-***. Help: ***

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply06 Aug 2025, 11:40
Official
Hi Ann
Apologies the back office took time to reply to your email,  thank you for acknowledging Simphiwe's prompt assistance. Your feedback is important to us and because we want to do better.  Thank you

Tymebank Team