MM
MQHELE M
1 reviews | Active since Sept 2025
11 Sept 2025, 15:03
The fact that it is online banking has not hindered the human contact and customer relations
The fact that it is online banking has not hindered the human contact and customer relations. I dealt with Bongeka Masondo over a small matter that I needed clarity with, she was very thorough in every response. Would also Thank all the personnel on the social media desk for placing a "callback". Keep up the good work TymeBank staff. 👏🏾
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Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
11 Sept 2025, 15:08Hi Mqhele,
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that Bongiwe was able to assist you thoroughly and that our Social Media team provided the support you needed.
We aim to make every interaction personal and helpful, even though we are a digital bank. Your recognition truly motivates our staff to keep delivering excellent service.
We’ll be sure to pass along your appreciation to Bongiwe and the rest of the team.
We aim to make every interaction personal and helpful, even though we are a digital bank. Your recognition truly motivates our staff to keep delivering excellent service.
We’ll be sure to pass along your appreciation to Bongiwe and the rest of the team.
GoTyme Bank | Formerly TymeBank's reply11 Sept 2025, 15:08
Official
Hi Mqhele,
Thank you so much for sharing this wonderful feedback. We’re delighted to hear that Bongiwe was able to assist you thoroughly and that our Social Media team provided the support you needed.
We aim to make every interaction personal and helpful, even though we are a digital bank. Your recognition truly motivates our staff to keep delivering excellent service.
We’ll be sure to pass along your appreciation to Bongiwe and the rest of the team.
We aim to make every interaction personal and helpful, even though we are a digital bank. Your recognition truly motivates our staff to keep delivering excellent service.
We’ll be sure to pass along your appreciation to Bongiwe and the rest of the team.