LT
Loyiso T

1 reviews | Active since Feb 2022

26 Feb 2022, 08:13

TERRIBLE SERVICE

There's something terribly wrong with the service I received regarding account this week , its been suspended pending my salary advice for for reasons they refuse to disclose - I've contacted them consistently every day for a week & instead of resolving my issue they close my case number and blatantly lie on record and tell me my account has been unsuspended.

This is all against TCF standard and screams ***** - I never in my life thought I would be receiving this level of poor service from a bank I recommended to nearly everyone since its inception,

I thought TELKOM was bad but I never thought in my life that Tymebank would be worse, your service is TERRIBLE bordering on ******** I pray for your sake you will acknowledge my complaint in "tyme" otherwise I'm going to focus all my efforts to retrieving my savings ; closing my account & reporting you to all the relevant authorities.

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Feb 2022, 10:53
Official
Hi Loyiso, we're sorry for that experience and for the inconveniencecaused. We've escalated your case to our team, they will get in touch to assist you further. The TymeBank Team