PD
Portia D

1 reviews | Active since Jan 2022

04 Jan 2022, 20:26

Terrible experience

I have been let down by a bank like how Tymebank, it's been 2 full days of requesting for a statement without success, a statement that I need urgently. All you get is RUDE uninformed consultants Lerato Mphoswa is the worst. I have decided to move my salary to another bank that has proven to have better systems in place with a lot of options on how to obtain banking documents.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply05 Jan 2022, 10:56
Official
Hi Portia, we're terribly sorry for that experience and the inconvenience caused. We've escalated your information to our team who will get in touch with you and ensure you receive the bank statement. The TymeBank Team