DB
Darren B

1 reviews | Active since Oct 2019

29 Aug 2023, 09:47

Terrible Customer service

Hi This is still not resolved going on 2 months I spoke to a call center agent who said I must g6a reset my app and ATM pin and the hold will be lifted Was not the case I phoned again was put through to ***** agent assured me she will speak to her manager and contact me telephonically with feedback As usual that has not happened I'm fed up with your useless non existent customer service I want this resolved tomorrow

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply29 Aug 2023, 16:12
Official
Hi Darren, we've noticed that your account is now active. However, we sincerely apologize for the previous experience and any inconvenience it may have caused. Please don't hesitate to reach out if you require further assistance with anything else.