WB
Wayne B
1 reviews | Active since Aug 2025
25 Aug 2025, 09:23
Terrible bank: Can't close my account
Impossible to close my account. I transferred all my money to my new bank and left R14 in my Tymebank account for banking fees. My app shows my account is on zero but the customer centre says I still owe R14. Why can't I close my account?
Helpful (0)
Replies (7)0
Replies (7)
GoTyme Bank | Formerly TymeBank's replyOfficial
25 Aug 2025, 09:33Hi Wayne,
We apologize for the inconvenience you're experiencing. To assist you in closing your account, we will submit an escalation with the account support team and revert. Apologies again Wayne.
Tymebank Team
We apologize for the inconvenience you're experiencing. To assist you in closing your account, we will submit an escalation with the account support team and revert. Apologies again Wayne.
Tymebank Team
GoTyme Bank | Formerly TymeBank's reply25 Aug 2025, 09:33
Official
Hi Wayne,
We apologize for the inconvenience you're experiencing. To assist you in closing your account, we will submit an escalation with the account support team and revert. Apologies again Wayne.
Tymebank Team
We apologize for the inconvenience you're experiencing. To assist you in closing your account, we will submit an escalation with the account support team and revert. Apologies again Wayne.
Tymebank Team
WB
Wayne B's updateReviewer Update
25 Aug 2025, 09:37My app shows R0.00 on both my accounts. I need that account to be closed.
WB
Wayne B's update25 Aug 2025, 09:37
Reviewer Update
My app shows R0.00 on both my accounts. I need that account to be closed.
WB
Wayne B's updateReviewer Update
26 Aug 2025, 17:50I am still waiting to be contacted my Tymebank.
May I please have feedback
May I please have feedback
WB
Wayne B's update26 Aug 2025, 17:50
Reviewer Update
I am still waiting to be contacted my Tymebank.
May I please have feedback
May I please have feedback
WB
Wayne B's updateReviewer Update
27 Aug 2025, 08:49Please do let me know. My phone is on and I am waiting
WB
Wayne B's update27 Aug 2025, 08:49
Reviewer Update
Please do let me know. My phone is on and I am waiting
WB
Wayne B's updateReviewer Update
27 Aug 2025, 10:10U don't call me but I keep getting smsses that you been trying to contact me and the case is unresolved. How does that work. I am waisting my airtime everytime cause the agent keep stating my account in a minus
WB
Wayne B's update27 Aug 2025, 10:10
Reviewer Update
U don't call me but I keep getting smsses that you been trying to contact me and the case is unresolved. How does that work. I am waisting my airtime everytime cause the agent keep stating my account in a minus
WB
Wayne B's updateReviewer Update
28 Aug 2025, 12:06Thank you
WB
Wayne B's update28 Aug 2025, 12:06
Reviewer Update
Thank you
GoTyme Bank | Formerly TymeBank's replyOfficial
28 Aug 2025, 12:25We appreciate your patience and understanding
GoTyme Bank | Formerly TymeBank's reply28 Aug 2025, 12:25
Official
We appreciate your patience and understanding