JC
Jacques C
1 reviews | Active since May 2009
16 Sept 2026, 15:54
TAX Season nightmare of NOTE!
Dear TymeBank, SARS is now requesting a newly updated ITB3 document, after you have updated the SARS leg. I was scared now SARS might ask for this, as the one I have shows R0 interest on R250 000. It was corrected, but now I need a supporting document, that SARS wants as proof
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GoTyme Bank | Formerly TymeBank's replyOfficial
17 Sept 2026, 07:55Dear Jacques
Thank you for taking the time to share your experience with us. We are sorry to lear about your dissatisfaction and appreciate you bringing this matter to our attention. Pleae be advised that a formal complaint has been logged for investigation. You will receive a complaint reference number shortly for tracking purposes. We take your concerns seriously, and the matter will be thoroughly investigated. One of our Complaints Specialists will be assigned to your case and will contact you directly to discuss the issue and provide feedback on the outcome of the investigation. We appreciate your patience while we work towards resolving this matter and restoring your confidence in our service.
Kind Regards
The Customer Resolution Team
GoTyme Bank
Thank you for taking the time to share your experience with us. We are sorry to lear about your dissatisfaction and appreciate you bringing this matter to our attention. Pleae be advised that a formal complaint has been logged for investigation. You will receive a complaint reference number shortly for tracking purposes. We take your concerns seriously, and the matter will be thoroughly investigated. One of our Complaints Specialists will be assigned to your case and will contact you directly to discuss the issue and provide feedback on the outcome of the investigation. We appreciate your patience while we work towards resolving this matter and restoring your confidence in our service.
Kind Regards
The Customer Resolution Team
GoTyme Bank
GoTyme Bank | Formerly TymeBank's reply17 Sept 2026, 07:55
Official
Dear Jacques
Thank you for taking the time to share your experience with us. We are sorry to lear about your dissatisfaction and appreciate you bringing this matter to our attention. Pleae be advised that a formal complaint has been logged for investigation. You will receive a complaint reference number shortly for tracking purposes. We take your concerns seriously, and the matter will be thoroughly investigated. One of our Complaints Specialists will be assigned to your case and will contact you directly to discuss the issue and provide feedback on the outcome of the investigation. We appreciate your patience while we work towards resolving this matter and restoring your confidence in our service.
Kind Regards
The Customer Resolution Team
GoTyme Bank
Thank you for taking the time to share your experience with us. We are sorry to lear about your dissatisfaction and appreciate you bringing this matter to our attention. Pleae be advised that a formal complaint has been logged for investigation. You will receive a complaint reference number shortly for tracking purposes. We take your concerns seriously, and the matter will be thoroughly investigated. One of our Complaints Specialists will be assigned to your case and will contact you directly to discuss the issue and provide feedback on the outcome of the investigation. We appreciate your patience while we work towards resolving this matter and restoring your confidence in our service.
Kind Regards
The Customer Resolution Team
GoTyme Bank