UC
Ursula C

1 reviews | Active since Jun 2011

13 Aug 2024, 12:27

SYSTEM DOWN WITH NO NOTIFICATION OR RESOLUTION IN SIGHT

Tyme Bank has been unable to accurately reflect transactions since Saturday 9 August, they have failed to notify clients (1) when the system went down, (2) what the issue is, (3) when it will be resolved. Most "ethical" banks would at the very least provide this information. Not only can you NOT reach them telephonically, by WhatsApp or physically (as they have no real presence other than a kiosk), but your emails go unanswered. So Tyme Bank - WHEN WILL YOUR CLIENTS GET SOME ANSWERS AS TO WHEN THIS WILL BE RESOLVED!

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