ZK
Zandile K

1 reviews | Active since Oct 2025

07 Oct 2025, 09:29

Stupid bank with stupid service

*********** bank that doesn’t take their customers serious, I had since laid a complaint or rather service query with tymebank on Friday been calling since Friday as well but to no assistance . I have always see reviews of what a stupid and dumb bank it is but since I’m the one facing the fire I can attest to this , you can’t even rush to the bank branch coz they don’t have any . You’d think they’d give good customer service considering they don’t have any branch , they just don’t care .

0
Replies (5)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply07 Oct 2025, 09:37
Official
Hi Zandile,
Apologies for the inconvenience. Let’s look into this for you.

ZK
Zandile K's update07 Oct 2025, 09:42
Reviewer Update
I’ve sent emails, called their useless customer care line where no one holds the line until you need to buy airtime again and again . I want my money back
ZK
Zandile K's update07 Oct 2025, 09:43
Reviewer Update
I’ve been sending you emails and calling since Friday , why don’t you respond to my emails
ZK
Zandile K's update07 Oct 2025, 09:44
Reviewer Update
Since Friday you “have a lot of calls” so ***********
ZK
Zandile K's update07 Oct 2025, 14:49
Reviewer Update
Tymebank , am I going to get my hard earned money back ?