YM
Yolanda M

1 reviews | Active since Jul 2020

09 Jan 2023, 09:38

Stupid bank

Such Pathetic service from TYMEBANK. I regret ever banking with TYMEBANK because they don't even reply to emails. On the phone you keep being transferred and last week I spent half a day on the phone with nobody to assist me. Why the Hell do you have customer service line when nobody can assist. Tyme bank is useless and Pathetic. I am taking them to Court! I submitted all documents that were required but still nobody got back to me. No wonder you don't have branches, I doubt anyone would want to sit at a branch and look at your stupid faces! You may as well close down because you don't know anything about customer service and banking.

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Replies (3)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Jan 2023, 09:40
Official
 
Hi Yolanda, please tell us what happened, so that we can assist accordingly. The TymeBank Team 

YM
Yolanda M's update09 Jan 2023, 09:45
Reviewer Update
TYMEBANK placed my account on hold. I was told to email the necessary documents to some *****operations and ever since nobody got back to me. Do you understand that the amount in question is waaaaay less than my balance? I WANT MY MONEY. Even if you terminate my banking relationship with TYMEBANK I don't care. I want my money and I'm willing to take you to court for this.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply10 Jan 2023, 12:00
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team