Struggling for 4 months with a debit hold blocked account. Tymebank don't respond.

My account is still blocked since 10/2023. I'm so frustrated I've been begging Tymbank for 4 month to unblock my account. They already deducted R7800 from my account in 01/2024 without my permission, without an affidavit for that amount while my acc was blocked. This is *********. There's still R6900 in my acc they sent me a statement but my acc is still blocked. They will deplete my account, it's daylight *******. How come they think I'm doing ***** when I was doing an honest living receiving money from clients, now they are *****ing me Tymebank still didn't give me a reference number and they still didn't unblock my acc even though so many of their consultants promised me they would unblock my acc. They don't even respond to the Ombudsman. I would suggest everyone on this platform who is complaining about debit hold blocked accounts should send a complaint to the Ombudsman OBSSA.