Stone Age banking by Tyme Bank

Honestly, if there was a way to give a rating of 0 stars I would. This company is hardly even deserving of a star to say the least.

I don’t understand how this bank considers themselves as a digital bank, when you still have to use those Stone Age kiosks.

I had sincerely explained that I cannot receive my OTP, because I’m out the country and have been abroad for about a year with data roaming not working, as MTN not holding network efficiently in London.

I had asked of an alternative way to overcome this verification issue and all I was told is “you need to go to the kiosk”. Seriously?

Look at banks like Monzo Bank (London), Fineco Bank (Italy), Revolut Bank (London), I could name quite an extensive list of fintech companies which have pioneered next generation digital banking solutions.

TymeBank needs to move away from being Stone Age. A bank of this magnitude cannot continue in this way. It’s just not good enough!