Still refusing to give me my late husband's Proof of account which I requested a month ago

For thousands times, may I kindly please have my late husband proof of account. It's been a month requesting for a proof of account. I have sent through everything they requested but still they still want me to send the death certificate and other documents that I have sent. Tymebank please give me what I want so that I can leave you in peace with your trash bank Maan ao nxa