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Anwar T
1 reviews | Active since Apr 2021
24 Aug 2021, 08:15
STILL NO RESPONSE OR REFUND !!!!
Still after I have raised the issue with Tymebank regarding my chargeback, I was told they would get back to me after 3 working days, no one got back to me I called last week and was told they dont know how to do my charge back and they still looking for a solution, this has now become ridiculous, its been almost a month that I am waiting on my money!!!!
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Replies (13)0
Replies (13)
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Aug 2021, 11:22Hi Anwar,
We are deeply sorry for the inconvenience, please send us your Account Number and Contact number so that our consultant can contact you. The TymeBank Team
We are deeply sorry for the inconvenience, please send us your Account Number and Contact number so that our consultant can contact you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply24 Aug 2021, 11:22
Official
Hi Anwar,
We are deeply sorry for the inconvenience, please send us your Account Number and Contact number so that our consultant can contact you. The TymeBank Team
We are deeply sorry for the inconvenience, please send us your Account Number and Contact number so that our consultant can contact you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Aug 2021, 11:31Please send us your Account Number and Contact number so that our consultant can contact you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply24 Aug 2021, 11:31
Official
Please send us your Account Number and Contact number so that our consultant can contact you. The TymeBank Team
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Anwar T's updateReviewer Update
24 Aug 2021, 11:36 Account number *** - Contact number ***
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Anwar T's update24 Aug 2021, 11:36
Reviewer Update
Account number *** - Contact number ***
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Aug 2021, 12:34Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply24 Aug 2021, 12:34
Official
Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team
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Anwar T's updateReviewer Update
24 Aug 2021, 12:41If you treated this so urgent I would've gotten a call a long time ago, I mean I gave my number at 11.30 and its almost 13h00 and no one has called, this is such pathetic service, and please dont let someone call me and tell me to wait for 3-5 working days as they working on it, I want my money today still, I dont want a consultant telling me stories, please.
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Anwar T's update24 Aug 2021, 12:41
Reviewer Update
If you treated this so urgent I would've gotten a call a long time ago, I mean I gave my number at 11.30 and its almost 13h00 and no one has called, this is such pathetic service, and please dont let someone call me and tell me to wait for 3-5 working days as they working on it, I want my money today still, I dont want a consultant telling me stories, please.
GoTyme Bank | Formerly TymeBank's replyOfficial
24 Aug 2021, 14:16 We are deeply sorry for the inconvenience.
GoTyme Bank | Formerly TymeBank's reply24 Aug 2021, 14:16
Official
We are deeply sorry for the inconvenience.
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Anwar T's updateReviewer Update
24 Aug 2021, 14:26This is ridiculous, all you have to say is you deeply sorry??? no one has contacted me still to advise how we going to resolve this, this is very unprofessional, Please respond with a solution to my refund?
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Anwar T's update24 Aug 2021, 14:26
Reviewer Update
This is ridiculous, all you have to say is you deeply sorry??? no one has contacted me still to advise how we going to resolve this, this is very unprofessional, Please respond with a solution to my refund?
GoTyme Bank | Formerly TymeBank's replyOfficial
25 Aug 2021, 11:27 we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply25 Aug 2021, 11:27
Official
we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's replyOfficial
25 Aug 2021, 11:59 we’ve asked our team to get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply25 Aug 2021, 11:59
Official
we’ve asked our team to get in touch with you. The TymeBank Team
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Anwar T's updateReviewer Update
27 Aug 2021, 08:16So I have still not received a call from you guys or my money?????? how long should I still wait on my money???? 5,10 years? useless bank seriously!!!!
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Anwar T's update27 Aug 2021, 08:16
Reviewer Update
So I have still not received a call from you guys or my money?????? how long should I still wait on my money???? 5,10 years? useless bank seriously!!!!
GoTyme Bank | Formerly TymeBank's replyOfficial
27 Aug 2021, 09:31We are deeply sorry for the inconvenience. Please note that we will follow up with our ***** department.
GoTyme Bank | Formerly TymeBank's reply27 Aug 2021, 09:31
Official
We are deeply sorry for the inconvenience. Please note that we will follow up with our ***** department.
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Anwar T's updateReviewer Update
07 Sept 2021, 16:24Still no response from yourselves or ***** department and I have still not received my money back????? Please dont give me a response of " We are deeply sorry for the inconvenience " get me your CEO, does he even know about all the terrible comments here on Hellopeter? Sort this matter out ASAP I have been more than patient with you people that are not customer orientated.....I WANT MY MONEY!!!!!
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Anwar T's update07 Sept 2021, 16:24
Reviewer Update
Still no response from yourselves or ***** department and I have still not received my money back????? Please dont give me a response of " We are deeply sorry for the inconvenience " get me your CEO, does he even know about all the terrible comments here on Hellopeter? Sort this matter out ASAP I have been more than patient with you people that are not customer orientated.....I WANT MY MONEY!!!!!
GoTyme Bank | Formerly TymeBank's replyOfficial
09 Sept 2021, 11:30Hi Anwar, we do apologise for the delay in assistance. We've followed up with our team and they will get in touch with you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply09 Sept 2021, 11:30
Official
Hi Anwar, we do apologise for the delay in assistance. We've followed up with our team and they will get in touch with you. The TymeBank Team