Stay away, worst bank service ever. Can't access my own money

Horrible service, no solution in site, can't access my money

It has now been two week with no solution or feedback. It doesn't matter how many times I call, they just 'escalate' it and tell me that I will be given feedback. Zero solution, zero feedback

I really just want to close my bank account and be done with Tymebank.

I can't transact, my money is stuck in limbo, if I want to pay a registered/saved recipient the app of online banking gives the same error and tells me that I have to call you. As I have mentioned this gets me nowhere. You are withholding my money and it is ********

Please fix my account so that I can withdraw my money, or just close my account please

Reference numbers for cases logged: DCI - 258065DCI - 260380

Please provide me with feedback or resolve the case!

Regards Daniel van Heerden