NK
Nkosi K

1 reviews | Active since Sept 2019

03 Sept 2021, 16:34

Staff needs proper training

I was at Tyme Bank situated in UMLAZI MEGA CITY Pick N Pay, your employees are VERY RUDE, especially NOZIPHO GWEDU. The way she was so rude I even apologized while I'm the client. And when I tried to explain my statement she told me not to explain, with an attitude filled with aggressiveness, while I'm the client. She needs FULL PROPER training because she is degrading the name of the company if the company has such an employee, I wonder how was she hired. And also NOHLANHLA who happened to help me with an attitude, also. I just hope training will help your staff because what an awful experience I experienced as a client, if not, they will need a FULL LECTURE.

The company provides GREAT AWESOME services but you lack customer services, please teach your employees GOOD COMMUNICATION SKILLS, also

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Sept 2021, 17:16
Official
Hi Nkosiyazi, we're sorry for the service you received and the inconvenience caused. We'll be sure to escalate this to our team and they will investigate further to make sure this never happens again. The TymeBank Team