*********** staff and no resources

I'm very disappointed in tymebank as a loyal customer I've been with them for many years now but what I encountered today is complete ******* I went to Vosloorus chris hani mall to ask for a tymebank stamp started at boxer I was told they don't have it then I went to picknpay got the same response and was told that the stamp is at foshini but the person who works there isnt available then I went to total sports they told that the ambassador hasn't been to work for days now they don't know if that person still works there lastly I went to foshini I was told the ambassador is on her day off I asked if isn't there anyway I could get assistance because this is an emergency I need to email these stamped forms and I literally got ignored this is completely incompetence on the highest level how can an entire shopping center only have 1 stamp to help customers and why didn't the lady who took the stamp home leave it yesterday to someone else as she obviously knew that she is going to be off the next day I was so ****ed I'm even considering to close my account because what's the use of having a bank account that doesn't have any value for me when I need help I get excuses all the time and this is happening for the second time the 1st time I was told to come back after 2 days and now it's happening again I'm very angry and disappointed in their customer service they act as if they don't want to work.