DT
Daniel T

1 reviews | Active since Mar 2026

27 Mar 2026, 00:01

(SRD)SOCIAL RELIEF FUND ON HOLD BECAUSE OF TYMEBANK

Tymebank has placed my account on DebitHold(frozen) since last year 2025๐Ÿ’” Keep in mind this is the account which i use for my SRD FUND๐Ÿ’”๐Ÿ’” I have not had access to my money since last year, recieve messages from sassa that the money has been deposited but I cannot retrieve it at any store because Tymebank has placed my account on DEBITHOLD๐Ÿ’” I'm unemployed I don't know what to do I went to boxer they tell me to call their offices but my airtime always finishes during the call what is going on guys why do you treat us like this๐Ÿ’”๐Ÿ’”๐Ÿ’”

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Mar 2026, 09:06
Official
Hi Daniel,
We're sorry to hear that your account is on hold. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out. 

DT
Daniel T's update13 Apr 2026, 20:00
Reviewer Update
What exactly is going on with the status of my account since i posted on HelloPeter, I recieved an email on the 1st of April stating that "The final resolution of the complaint has been resolved" I'd like to know what that means because I am still unable to get access to my SRD fund my account is still not operating.

Id like to add that your bank is withholding funds from me which or provided by the government because of the unemployment crisis, this matter has been occurring for months now, please be aware that my alternative moving forward will be to contact the necessary parties to attend to this matter as I am not getting any proper feedback from your bank, I'm also aware that I am not the only client banking with you experiencing the same problem, I will be contacting Jacinta Mangobese Zuma along with other figures to attend to this matter since you are clearly not taking it into consideration and plan on holding on to my funds.