RS
Realdé Steenkamp

1 reviews | Active since Apr 2022

23 Apr 2022, 13:13

Someone else used my ID to create an account.

Good day,

I wanted to create an account for myself, and when I put in my ID it said there is already an account, so I went to the login option and I said forgot pin so I had to type in an OTP I received, but the number the OTP went to is a number I’ve never seen before.

I don’t know what to do how is this possible that someone else is using my ID?

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Apr 2022, 15:36
Official
Hi Realde, we'll look into the issue and ask our team to get in touch with you. The TymeBank Team