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Nikki O

1 reviews | Active since Jan 2011

24 Feb 2026, 21:51

Sms authorisation doesnt match funds taken

What is the point of getting an authorization sms for a particular amount if the bank just allow the merchants to take multiple debits nowhere near amount authorised then say its not their problem as you authorised a payment. Thete is no authorization for over R3k that was just debited grom my account

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply25 Feb 2026, 09:55
Official
Hi Nikki,

Thank you for bringing this to our attention, we apologize for the inconvenience and frustration this has caused. We understand how important it is for you to have this resolved quickly and correctly.  Please note that we are investigating the issue and someone will reach out to you shortly.

Kind Regards,
Gotyme Team.