Shocking Lack of Support and Security from TymeBank

I am beyond outraged by the disgraceful customer service provided by TymeBank. I lost my credit card over the weekend and have been desperately trying to report it and get a replacement since Friday. Today is now Tuesday, and despite relentless attempts to contact their so-called "customer service," I have been left on hold endlessly, with calls disconnecting every single time after waiting upwards of 40 minutes. As I write this, I am currently on hold yet again, with no resolution in sight. This is completely unacceptable, especially for something as critical as a lost credit card.

What’s even more shocking is the complete lack of security measures in place. I am unable to close my lost card, leaving me vulnerable to potential ***** if someone else has found and is using it. The fact that I cannot even manage this situation through their outdated and utterly useless app is infuriating. In today’s digital age, not being able to perform basic security functions through an app is a massive failure.

I have been a loyal customer for years, but this experience has obliterated any trust I had in TymeBank. If I do not receive immediate assistance, I will have no choice but to take my business elsewhere and make sure everyone I know is aware of this appalling service. I can't believe I used to recommend this nonsense to friends and family. Rest assured, I will be going back to them to retract every positive word I’ve ever said about this bank.

TymeBank, you need to address these issues immediately. Your complete disregard for your customers’ security and satisfaction is beyond belief.