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Fatima B

1 reviews | Active since Jan 2024

10 Jul 2025, 16:22

Settlement loan amount not reflecting on account. No help from call center due to long hold times.

Hi. I made a payment in settlement of an outstanding loan amount on 28 Jun 25 for R10 356. The amount is not reflecting on my statement. Called the call centre and after 16 minutes I gave up

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply10 Jul 2025, 18:57
Official
Hi Fatima, 
Please accept our sincerest apology. We have requested our loan department to assist you with the settlement amount.