SK
Samuel K
1 reviews | Active since Jan 2013
12 Nov 2025, 21:19
******* service - No response
I received a SWIFT International payment, I realised that Tymebank does not support it. So I enquired about how to resolve the situation. I tried to send an email on to their service account. I got an automated message, but they never bothered to even reply to my email. I called them and I was given the run around, till today none of my emails are responded to, despite them saying they will respond within 48 hours. It has been 8 days and still not even a semblance of service. I keep even getting inbox full messages when I send new emails.
Helpful (0)
Replies (1)0
Replies (1)
GoTyme Bank | Formerly TymeBank's replyOfficial
13 Nov 2025, 08:40Hi Samuel,
We are sorry to hear about the frustrating experience with your SWIFT International payment and the subsequent lack of response to your emails. We apologize for not meeting our service standards. We will get back to you.
TymeBank Team
We are sorry to hear about the frustrating experience with your SWIFT International payment and the subsequent lack of response to your emails. We apologize for not meeting our service standards. We will get back to you.
TymeBank Team
GoTyme Bank | Formerly TymeBank's reply13 Nov 2025, 08:40
Official
Hi Samuel,
We are sorry to hear about the frustrating experience with your SWIFT International payment and the subsequent lack of response to your emails. We apologize for not meeting our service standards. We will get back to you.
TymeBank Team
We are sorry to hear about the frustrating experience with your SWIFT International payment and the subsequent lack of response to your emails. We apologize for not meeting our service standards. We will get back to you.
TymeBank Team