MM
Millicent M
1 reviews | Active since Mar 2025
23 Jul 2025, 15:14
Service
I liked tymbank a lot, but now off late. Their customer service agents do not have a sense of agency since we are using our air time to call the call centre. You will wait at that time you are running out of airtime. Before you will get connected immediately. I used to recommend it but not anymore
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GoTyme Bank | Formerly TymeBank's replyOfficial
23 Jul 2025, 15:27Hi Millicent,
We apologize for the inconvenience you've experienced with our customer service. We understand the frustration of waiting while using airtime and are committed to improving our response times. Your feedback is valuable to us, and we will work on enhancing our service to ensure a better experience in the future. Thank you for bringing this to our attention.
We apologize for the inconvenience you've experienced with our customer service. We understand the frustration of waiting while using airtime and are committed to improving our response times. Your feedback is valuable to us, and we will work on enhancing our service to ensure a better experience in the future. Thank you for bringing this to our attention.
GoTyme Bank | Formerly TymeBank's reply23 Jul 2025, 15:27
Official
Hi Millicent,
We apologize for the inconvenience you've experienced with our customer service. We understand the frustration of waiting while using airtime and are committed to improving our response times. Your feedback is valuable to us, and we will work on enhancing our service to ensure a better experience in the future. Thank you for bringing this to our attention.
We apologize for the inconvenience you've experienced with our customer service. We understand the frustration of waiting while using airtime and are committed to improving our response times. Your feedback is valuable to us, and we will work on enhancing our service to ensure a better experience in the future. Thank you for bringing this to our attention.