SM
Sammy M

1 reviews | Active since Jul 2019

05 Aug 2025, 11:36

Send Money

Bad service received at Tymebank, I made a send money transaction and only received the sms the following after i spoke to one of the agents who happened to cancel the Voucher after i asked him not to cancel it, so i was told that i can only receive that money back to my account after 7 days, its been 7 days and still no money is returned back to my account

0
Replies (3)
SM
Sammy M's update05 Aug 2025, 11:39
Reviewer Update
Another issue i have with TymeBank my account was closed due to ***** suspicions after i lost my card, i spoke to Nwabisa yesterday, 04/08/2025 to have my account removed from Debit hold and she promised to get a team leader to call me back and still havent received any call from Tymebank
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply05 Aug 2025, 11:52
Official
Hi Sammy
We're sorry to hear that your account is on hold and there was an issue with the send money transaction,   we will get in touch with the team so we can help you resolve the issue. 

Tymebank Team. 

Best regards,

GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply05 Aug 2025, 14:46
Official
Hi Sammy, we tried calling you.

We wanted to confirm with you that the ***** team assisted us and the hold is removed.  

Best regards,