MP
Mfundos P

1 reviews | Active since Jun 2021

26 Jun 2021, 11:04

********

Am so fed up with TymeBank!!! On the 08th of June I reported a ********** transaction in my account and they opened a ***** case, GFD-22524, since then I have been calling them about progress and they were telling me that they are investigating. I wrote on their Facebook page and they said they will look into it, this morning I got an sms saying, TymeBank: Our investigation on your ***** Dispute is complete. No refund will be processed to your account. Case ID GFD-22524. No explanation, nothing.. When I call them they said everything is written on the email they sent me, but I told them I didn't get any email can they please resend the person I was speaking to says he can't.. Where else can I report this incompetence?? I want my money... ?

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply13 Aug 2021, 13:40
Official
Hi Mfundo ,  Thank you for sending your details, your information has been sent to a relevant team to assist you. The TymeBank Team