**** via tyme bank

I was ****med R3500 by someone who created a website under the name Retail Gate, I purchased a cellphone p40 lite 5G for R3500 after the payment, they confirmed having received it, I tried calling after no updates on the shipment and they didn't answer, they have now blocked my calls and the website no longer go through, but I've taken screen shots of the website while it was still operating, the account number that I made the payment to is *** of tyme bank, I paid R3500 on the 10th of August. I want to open a case of ***** and **** against this perpetrators. The WhatsApp number they are using is ***. I want the account holders name, I want my money in full. My cell phone number is ***