EM
Earl-tyson Masuabi

1 reviews | Active since Dec 2022

16 Dec 2022, 14:42

****

The most terrible bank ever.Lost a substantial amount of money other 13th of October after my account was hacked.The bank delayed with feedback and eventually when they got back to me they declined my request for refund.I wouldn't advise anyone to use Tymbank

0
Replies (10)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply19 Dec 2022, 12:21
Official
Hi Tyson, thank you for reaching out to us. Did you report the matter to our customer support team? The TymeBank Team 

EM
Earl-tyson Masuabi's update19 Dec 2022, 17:21
Reviewer Update
Yes I did.If you have read my review you would take note,I said my request for refund was declined
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply20 Dec 2022, 13:21
Official
 did you get a case number for the incident?
EM
Earl-tyson Masuabi's update20 Dec 2022, 18:21
Reviewer Update
Yes I did.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply23 Dec 2022, 13:02
Official
please provide us with a Case number.
EM
Earl-tyson Masuabi's update24 Dec 2022, 03:25
Reviewer Update
GFD-63124
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply27 Dec 2022, 07:12
Official
 Thank you for sending your details, we’ve asked our team to get in touch with you. The TymeBank Team 

EM
Earl-tyson Masuabi's update28 Dec 2022, 14:05
Reviewer Update
I doubt they will call.The TymeBank team has a tendency of not getting back to clients.Totally Appaulling Service.
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Jan 2023, 13:03
Official
  we’ve asked our team to get in touch with you. 
EM
Earl-tyson Masuabi's update03 Jan 2023, 14:37
Reviewer Update
As expected,The TymeBank Team still hasn't called me