BF
BLAINE F

1 reviews | Active since Jul 2025

03 Aug 2025, 17:52

****s

On the 28th of July I was advised that my ***** case had been resolved and that I would receive my refund inton my account within 24 - 48 it has been a full week and I have not received a single thing. Not mt refund, not a call not an email absolutely nothing.

Tymybank is full of lies and empty promises. They are incapable of honoring any commitment.

As previously stated I have shared the voice recording of the Tyme bank investigator confirming the refund and time line of 48hours with the banking Ombudsman.

0
Replies (2)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply04 Aug 2025, 08:03
Official
Hi Blaine

We're sorry to hear that you haven't received any feedback and the refund , we will speak with the ***** team and revert. 

Tymebank Team
BF
BLAINE F's update04 Aug 2025, 14:35
Reviewer Update
Hi,

I spoke to the investigator and requested a follow up call at around lunch time. I have nit received the call or further feedback.

She did advise she was following up with Nedbank so I just need a status as this has become dire. I have commitments that I made based on the timeline given by Tymebank. Please have her call me urgently