ZZ
Zanele Z

1 reviews | Active since May 2019

03 Sept 2021, 16:24

Runaway from this bank

This is the most terrible bank I’ve ever came across. On Wednesday 1st September 2021 I went to an atm to withdraw money and I couldn’t. I then went to the nearest Pick n Pay at Mall @ Carnival and my card declined. I then asked one of the ladies working there she said Tyme Bank system is offline. Imagine on the 1st of the month. I had to borrow money and buy bread yet I had money in my TymeBank account. What an embarrassing moment. Everyone looking at me returning the things that I needed.

Same day I tried sending someone money and the person never got the voucher by sms but money was deducted from my bank account.

I called TymeBank regarding the voucher and I was told they will investigate and come back to me after 48hrs.

After I get my money back from TymeBank that was deducted I’m leaving this bank. Terrible bank ever.

I wouldn’t even recommend my friends and family to use this bank.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Sept 2021, 17:05
Official
Hi Zanele, we're terribly sorry for the experience and for letting you down. We've escalated your matter to our team who will assist, please note, we will never ask you for your bank pins, password or CVV. The TymeBank Team