Run with your money, this is a circus not a bank

Dear Potential Client this bank is experimenting with us, they don’t know what they are doing. My advice to you is; Run. I lost the R100 I deposited into the account, airtime calling these people and 1hr 30minutes talking on the phone with consultants who were polite but knew absolutely nothing. All of them kept doing some guess work and gave simple opinions. I opened an account with TymeBank online with little to no hustle, my problem started when I had to go to fetch the card at Pick n Pay; the Cashier Machine required me to enter a 4 digit pin which I absolutely didn’t now have and then the machine also failed to scan my thumb prints, I called the bank and spoke to 6 consultants who were just using simple guess work, none of their opinions yielded positive results for me. When I spoke to the 6th consultant I requested that she deactivates the account for me since I can’t trust them with my money, I had already deposited R100 into their account but they closed the account without refunding me my cash.