TM
Tumelo M

1 reviews | Active since Feb 2021

03 Mar 2026, 14:19

Rude staff

I went to the Foshini branch at Tzaneng mall because my card expires 03/226. The assistant I got at the kiosk was horrible, her name is Lebo. She spoke so rudely to me instead of explaining that the card hasn't really expired yet, she even went to the extent of calling me crazy. I wouldn't recommend using this kiosk to anyone, the rudeness is extreme.

0
Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply03 Mar 2026, 14:25
Official
Good day Tumelo,
 
Thank you for bringing this matter to our attention.
We apologize for the experience this has caused. Please note that we are investigating the issue and will reach out to you shortly.
 
Kind Regards,
GoTyme Bank | Formerly TymeBank