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Thabie L
1 reviews | Active since Feb 2023
05 Apr 2025, 13:29
Rude call centre agents
I got a call from a consultant who was very unprofessional, when I question him he said I am too forward, claiming he is from ***** department of which I did not lodge any complaint. Tried to understand what's going on he then hang up the call.
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Replies (2)
GoTyme Bank | Formerly TymeBank's replyOfficial
06 Apr 2025, 08:17Hi Thabie,
We apologize for the inconvenience caused. Please note that ******** usually contact customers they do that to Phish information and use it to **** customers. Please stay vigilant at all times, our agents will never ask you for the OTP/Verification code. We will also never contact you from a Cellphone number.
We apologize for the inconvenience caused. Please note that ******** usually contact customers they do that to Phish information and use it to **** customers. Please stay vigilant at all times, our agents will never ask you for the OTP/Verification code. We will also never contact you from a Cellphone number.
GoTyme Bank | Formerly TymeBank's reply06 Apr 2025, 08:17
Official
Hi Thabie,
We apologize for the inconvenience caused. Please note that ******** usually contact customers they do that to Phish information and use it to **** customers. Please stay vigilant at all times, our agents will never ask you for the OTP/Verification code. We will also never contact you from a Cellphone number.
We apologize for the inconvenience caused. Please note that ******** usually contact customers they do that to Phish information and use it to **** customers. Please stay vigilant at all times, our agents will never ask you for the OTP/Verification code. We will also never contact you from a Cellphone number.
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Thabie L's updateReviewer Update
06 Apr 2025, 08:43That's not a ****mers as I did call back at it took me straight to your call centre and they never asked for OTP nor a Pin but a manner that he spoke with me was very unprofessional
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Thabie L's update06 Apr 2025, 08:43
Reviewer Update
That's not a ****mers as I did call back at it took me straight to your call centre and they never asked for OTP nor a Pin but a manner that he spoke with me was very unprofessional