BM
Ben M
1 reviews | Active since Jun 2017
30 Mar 2022, 17:15
*******
I made a transfer on the 27-March , and selected immediate payment option and was charged R7 . Today is the 30-March and the money hasn't arrived to the intended recipient. The money was required to make purchases in the house and now we are inconvenienced. I Called the Call center a case was opened and referred to payments department i was further advised it will take within 48 Hours for an update. I don't see what's the point of requesting immediate payment yet it take close 4 day to transfer the money. Case number G-187684. This is not acceptable at all
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Replies (1)GoTyme Bank | Formerly TymeBank's replyOfficial
31 Mar 2022, 09:35Hi Ben. We're deeply sorry to hear this and for any inconvenience caused. We have escalated this to our team to assist you as soon as possible. They'll contact you. The TymeBank Team
GoTyme Bank | Formerly TymeBank's reply31 Mar 2022, 09:35
Official
Hi Ben. We're deeply sorry to hear this and for any inconvenience caused. We have escalated this to our team to assist you as soon as possible. They'll contact you. The TymeBank Team
