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Tanya L

1 reviews | Active since Dec 2025

09 Dec 2025, 15:40

RIDICULOUS BEHAVIOR

-20 TymeBank Keeps Freezing My Account With No Help

Review: I am beyond frustrated with TymeBank. For the second time in a short period, my account was suddenly placed on hold with no proper explanation. Every time I call, I get passed around, agents argue with me, make excuses, or drop the call. I also receive messages saying they are trying to reach me, but when I answer, I’m told the previous calls were “*****ulent,” which makes no sense.

This hold has caused serious inconvenience, stress, and financial impact. I have never done anything wrong, yet I am treated like a problem instead of a customer.

I expect the hold to be lifted immediately, a clear explanation, and compensation for the disruption and stress caused.

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Replies (1)
GoTyme Bank | Formerly TymeBank
GoTyme Bank | Formerly TymeBank's reply09 Dec 2025, 16:41
Official
Hi Tanya, 
We sincerely apologize for the frustration, inconvenience, and stress you have experienced. This is not the level of service we aim to provide, and we understand how upsetting it is to have your account placed on hold without clear communication or timely assistance. 

In protection of your information, we will DM you for further information.